Payments / Shipping & Returns

Payment

Currently, we only except Bank deposits and Credit Card payments via PayPal.

If you don’t feel comfortable ordering online, Bank deposits, cheques or money orders are welcome however, email us your order and method of payment then we will send you an invoice. Please make payment ASAP. Once payment has been cleared we will then dispatch your order.

All prices are in Australian Dollars.

Canceling orders

Our agreement with you only comes into existence once we have both confirmed your order and your payment have been successfully processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

If you need to cancel an order, please contact us immediately sales@littlesunny.com.au. Once the Goods have been dispatch you will need to refer to the Returns policy.

Shipping/Returns Policy

We deliver worldwide.

Goods will be dispatch within 24 hours once payment has been paid in full.

Shipping cost for Australian customers - base rate of $7.50 plus 5% of subtotal, goods will be sent via regular post 2 to 3 working days. Registered post is included.

Bulky items such as the doll house, furniture and extra floor will include a custom shipping cost and will be sent by Fast way or Australia post.

We will carefully pack your Goods the best way possible with biodegradable bubble wrap. Once the Goods leave us we take no responsibility for lost or damage goods. We try to recycle our packaging as much as possible and limit excess packaging.

NOTE: International customers - email us for shipping cost prior to purchasing, we will email you an invoice, payments must be finalised ASAP. Email us your payment details ie; name/invoice number and method of payment. If payment have not been received in 7 working days, we will then cancel your order. Goods will be sent via regular post 3 to 10 working days expected arrival time.

Goods returned

If for any reason you are not completely satisfied with your purchase (excludes skincare/soap range and earrings due to hygiene), just contact us and return the Goods within 7 days include the receipt (Return postage cost will be the responsibility of the purchaser), and we will provide you with a full refund in condition that the Goods must be returned to us in perfect condition (opened/used goods will not be refunded).

Please note: Most of our products are handmade, therefore please handle with care.